Question 1

WHAT IS A STRETCH TENT?

Accepted Answer

A stretch tent is the new, trendy replacement for yesterdays old, dated marquees.   It is a very flexible piece of material which is 100% waterproof. Poles are placed inside the tent at different heights, stretching the material to give them their wonderful contours.   Stretch tents offer a flexible size and shape therefore can be rigged in 100's of different designs to suit your needs, whether it on uneven ground or over a structure.  Sides up, give a spacious floating feel, sides down (see picture), give an intimate and impressive atmosphere.

Question 2

WHY ARE STRETCH TENTS BETTER THAN TRADITIONAL MARQUEES?

Accepted Answer

Stretch tents are a lot more aesthetically pleasing than a white box marquee. The option of pinning sides up or down means they can be rigged in a variety of ways unlike a traditional marquee. They are made of a thicker and more breathable material than PVC which means they are more soundproof and don't get as stuffy when enclosed. Stretch tents can be set up around features such as pools or flower beds and can be rigged directly off of buildings using eye bolts.

Question 3

WHAT METHOD OF PAYMENT DO YOU ACCEPT, AND WHEN DO I PAY?"

Accepted Answer

We accept Bank Transfer ,Cash & Cheques for deposit   Flexitent ask for a 20% non refundable deposit when booking your tent and the remaining amount 1 month before hire. Furniture hire requires a 50% non refundable deposit at the time of booking

Question 4

CAN YOU SUPPLY EXTRAS?

Accepted Answer

We provide a huge range of extras including lighting, flooring, heating, furniture and much more. We will help with design of the interior of your party by getting to understand your needs and visions of your party. Flexitent work closely with other business' such as florists, photobooth companies and photographers. We are always happy to make a recommendation if you're unsure.

Question 5

WHAT SIZE TENT DO I NEED?

Accepted Answer

Send us an enquiry form with as much information as possible such as number of guests, set up (dance floor, or seated meal etc) or size of venue and we will do our best to advise what size tent is needed.

Question 6

DO YOU TRAVEL OUTSIDE YOUR 20 MILE FREE RADIUS?

Accepted Answer

Yes, we travel much further than our free delivery zone. There is a small fee charged for customers outside of this area.

Question 7

DO YOU OFFER LONG TERM HIRE?

Accepted Answer

Flexitent offers both long and short term hire. Meaning you can keep your tent up for more than one event. We stay in contact with our long term rental clients by providing safety checks and storm straps.

Question 8

CAN THE TENT BE SET UP ON HARD GROUND?

Accepted Answer

Yes the tents can be set up if the ground is solid.  We use anchors instead of pegs. This is not a problem.

Question 9

DOES THE PRICE INCLUDE SET UP AND BREAKDOWN?

Accepted Answer

Of course. Flexitent doesn't charge for set up or take down. This is all included in our service.

Question 10

HOW LONG WILL SET UP TAKE?

Accepted Answer

Set up will vary depending on the size of the tent and also the terrain. On a flat simple lawn normally a few hours. Flexitent prefer to set up the day before your event. Then break down the day after.  So you can relax and enjoy your day.

Question 11

DO YOU VISIT ME BEFORE THE SET UP DAY?

Accepted Answer

Where possible, we like to offer a free site survey to check to grounds and meet the client. It's always easier to picture your vision when we're on site. We complete a checklist to survey ground hardness and underlying pipes so there's no surprises on set up day.

Question 12

WHAT IF I WANT THE TENT FOR MORE THAN ONE DAY?

Accepted Answer

No problem. Fill out the enquiry form with the length of time your require the tent and we will quote accordingly. Remember, if its just decorating and set up time you require we prefer to set the tent up the day before. So there's no need to spend more money.

Question 13

CAN I ADD SIDES TO MY TENT?

Accepted Answer

Unike a marquee, we have the option of physically pinning the sides up or down. This is perfect if there's a change in the weather.   Or if prefered, we can add separate sides and doors to the tent at an added cost.

Question 14

CAN I HIRE THE TENT FOR A PUBLIC USE? LIKE A SCHOOL OR SPORTS EVENT

Accepted Answer

No problem. Flexitent will provide risk assessments and fire safety certificates to all public events.

Question 15

HOW MUCH WILL MY TENT COST?

Accepted Answer

We aim to get quotes returned asap. Some of our smaller tents can be hired for as little as £800 The cost of your hire will depend on the size of the tent , your location and the type of set up that is required Whilst hiring a bespoke tent , prices are dependant on your flooring , lighting or furniture requirements Fill out our contact form for a more accurate quote.

Question 16

DOES THE GROUND HAVE TO BE FLAT?

Accepted Answer

No, that's the beauty of a stretch tent. It fits over all terrains. Our different height poles, mean we can still achieve the height and shape you're after, even if the ground is uneven.

Question 17

WHY IS A STRETCH TENT MORE EXSPENSIVE THAN A TRADITIONAL MARQUEE?

Accepted Answer

Firstly stretch tents are made of a completely different material to traditional marquees. They are a lot more money to initialy buy compared with PVC marquees. Due to the material.  Stretch tents are thicker, more breathable, and better at heat retention than PVC marquees. Meaning your party will be warmer in the winter, and cooler in the summer. Unlike a white box marquee, a singular stretch tent can be set up in so many different ways, depending on the clients needs. So you can acheive the exact look your after. And finally there's no need to mention the obvious fact, that they look so much better than the box marquee or gazebo!

Question 18

WHERE CAN I FIND YOUR T&C's?

Accepted Answer

You can ask for our T&C's via email if enquiring about our services.   They will be sent to all customers at the deposit stage.

FLEXITENT

LTD